faq.

How are your products designed? 

We work with designers, thinkers, activists, strategists, and doers to create concepts rooted in principles of social psychology and economic anthropology. Our products are designed to explore  how we relate to one another and interact in the exchange of goods and services; and in our practice of community.

When will grants open?

Time, Space and Place grants will open each quarter, beginning in Fall 2021. Subscribe for updates.

Can I split my order and ship it to multiple locations?

Email us at admin@axleimpactstudio.com with details of your request.

Can I ship internationally?

Email us at admin@axleimpactstudio.com with details of your request.

What type of payments do you accept?

We accept all major credit cards and PayPal.  

What is your privacy policy? 

Due Goodies respects and recognizes your concern about privacy and security on the internet. In an effort to provide you with complete transparency, please view our full privacy policy here. 

Can I cancel or change my order?

You can cancel or change your order at any time prior to it going into production. Once items have gone into production, we can no longer accept cancellation or change any aspect of that order. If you need to change your order for any reason, please contact our customer service representative and they’ll be happy to assist you. Email us at admin@axleimpactstudio.com with details of your request.

Do you charge sales tax?

A 9% tax is assessed on all purchases. 

What if I’m unhappy with my order?

If you’re unhappy with your order because the product is defective or ‘not as promised’ or the customization quality isn’t superb, please contact your customer service representative and we will reprocess/produce your order or provide a full refund. Your happiness and product quality are our top priorities!

When contacting your representative, please include a photo(s) of the defective or poor-quality item and a brief description and email us at admin@axleimpactstudio.com.